Read the text below and answer Questions 1-7.
Five reviews of the Wellington Hotel
A My husband and I first stayed at the Wellington a few years ago, and we’ve returned every year since then. When we arrive and check in, we’re always treated like old friends by the staff, so we very much feel at home. Our one disappointment during our last visit was that our room overlooked the car park, but that didn’t spoil our stay.
B The hotel hardly seems to have changed in the last hundred years, and we prefer that to many modern hotels, which tend to look the same as each other. The Wellington has character! Our room was very comfortable and quite spacious. We can strongly recommend the breakfast, though we had to wait for a table as the hotel was so full. That was a bit annoying, and there was also nowhere to sit in the lounge.
C We made our reservation by phone without problem, but when we arrived the receptionist couldn’t see it on the computer system. Luckily there was a room available. It wasn’t quite what we would have chosen, but it was a pleasure to sit in it with a cup of tea, and look out at the swimmers and surfers in the sea.
D We’d be happy to stay at the Wellington again. Although there’s nothing special about the rooms, the view from the lounge is lovely, and the restaurant staff were friendly and efficient. Breakfast was a highlight -there was so much on offer we could hardly decide what to eat. We’d stay another time just for that!
E The staff all did their jobs efficiently, and were very helpful when we asked for information about the area. The only difficulty we had was making our reservation online – it wasn’t clear whether payment for our deposit went through or not, and I had to call the hotel to find out. Still, once we’d arrived, everything went very smoothly, and we had a delicious dinner in the restaurant.
Look at the five online reviews of the Wellington Hotel, A-E, on page 39. Which review mentions the following?
Write the correct letter, A-E, in boxes 1-7 on your answer sheet. NB You may use any letter more than once.
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